Staff Profiles

This page lists PAC-UK staff profiles. Though split in to geographical teams, many staff work across regions and projects. You can use the hyperlinks at the top of this page or scroll down to view profiles - click on the 'Read More' bolded text or down arrow next to each listing to expand the profile text.

Senior Executives & Leadership Team | Management Team | London & South | North West & Merseyside | Private Intermediary Service | Yorkshire & Humber

Senior Executives & Leadership Team

Photo of Sir David Holmes CBE

Sir David Holmes CBE

Chief Executive. David has been CEO of Family Action since 2013 and was previously CEO of the British Association for Adoption and Fostering from 2006-2013. David has worked in health and social care since 1995, has been a Senior Civil Servant in two Government departments (Health and Education) and a Chief Officer Children’s Services in local government.…Read More
Photo of Pavlina Georgiades

Pavlina Georgiades

National Clinical Lead. Pavlina manages services and supervises the London and South east clinical team who work with birth relatives, adopted adults, adopters, prospective adopters, special guardians and other permanent carers. Pavlina is registered with UKCP as a Psychoanalytic Psychotherapist and has completed an MA in Psychoanalytic Observational Studies at the Tavistock Institute. Pavlina began specialising in the field of adoption over 20 years ago when she joined PAC-UK’s Child & Family Service and completed the Adoption Counselling Expertise (ACE) training at PAC-UK.…Read More
Photo of Mike Hancock

Mike Hancock

National Strategic Lead. Mike is Head of Adult Services (Leeds) at PAC-UK, supervising social workers and counsellors who work with birth relatives and adopted adults. Mike worked with contemporary birth parents for a number of years in Leeds, Bradford, Sheffield and Halifax seeing them at community bases and at home. He has  run groups for these service users as well as presenting training for professionals around adoption issues.…Read More
Photo of Jo Mitchell

Jo Mitchell

National Service Lead. Jo is an experienced Child & Family Therapist and Social Worker who joined PAC-UK in 2016. Jo has also previously been a Head of Service (PAC-UK Child & Family Service North) and Adoption Manager. Jo holds a PGCert in Psychotherapeutic Counselling and has also trained as an EMDR Practitioner. Jo has completed further training in Developmental Dyadic Psychotherapy (DDP) with Dan Hughes, Dissociation with the International Society for the Study of Trauma and Dissociation, Theraplay© and MIM (Marschak Interaction Method) assessments as well as Systemic Family Therapy and NVR (Non Violent Resistance).…Read More
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Emma Crowther-Duncan

National Development Lead. Emma qualified as a social worker in 2008 from The University of Manchester and is registered with the HCPC. Emma has since worked predominantly within Local Authorities including Derbyshire and Manchester as a Social worker and Senior Practitioner within Child Protection teams. Most recently Emma has worked with an adoption and permanence team progressing children’s adoption plans and preparing children for adoption which included  life story work with children and birth parents.…Read More
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Leon Elias

National Operational Lead. Since joining PAC-UK in 2011 Leon has worked in a variety of management roles. Based at our Family Action Head Office in London, Leon is part of our Senior Leadership Team, supporting our National Service Lead, National Strategic Lead, National Clinical Lead and National Development Lead. Leon works across all PAC-UK services and projects, and is responsible for developing and maintaining PAC-UK systems (including data, monitoring, reporting and evaluation).…Read More

Management Team

Photo of Tanya Killick

Tanya Killick

Practice Manager, Adopteens & Projects. Tanya is a qualified Social Worker who has been working at PAC-UK since 2014. Tanya has several roles within PAC-UK, which include supporting adoptees, first families and adoptive parents. Tanya co-leads Adopteens (formerly AT-iD Project), an innovative pilot project designed and led by teenage adoptees, aimed at building friendships and giving teens a space to be themselves.…Read More
Photo of Judith Ellis

Judith Ellis

Practice Manager, London. Judith has worked at PAC-UK since 2017 as Practice Manager with lead responsibility for services for Special Guardians and Intermediary Services in the London region. Judith is a social worker and counsellor who has specialised in post adoption support since 2005. Judith has also worked with children affected by parental substance misuse.…Read More
Photo of Ania Wilcocks

Ania Wilcocks

Practice Manager, Child & Family Service. Ania is a qualified Child & Adolescent Psychoanalytic Psychotherapist (ACP registered) and has many years of experience of working with young people and their families in a wide range of contexts, including NHS CAMHS, social enterprise and more recently in independent practice. Before embarking on training in Child & Adolescent Psychoanalytic Psychotherapy, Ania had a long career as a specialist genetic counsellor in Clinical Genetics, working with individuals and families either affected or at risk of having children with inherited conditions.Read More
Photo of Marie Williams

Marie Williams

Practice Manager, Yorkshire & Humber. Prior to joining PAC-UK in Leeds Marie spent 10 years as an Adoption Support Worker for After Adoption, primarily supporting birth parents. She also provided intermediary support and counselling to both birth parents and adopted adults. Marie is a qualified counsellor and an accredited member of BACP. She also has qualifications in Theraplay and MIM, and has delivered the SafeBase programme and other group-based work for adopters.…Read More
Photo of Janet Tarpey

Janet Tarpey

Practice Manager, Merseyside. Prior to joining PAC-UK, Jan worked at After Adoption. The service provided support for adopted young people, adopted adults, first family birth members and birth family members. The work consisted of organising therapeutic activities for young adopted people, support with Access to Records for adopted adults, providing an Intermediary Services for both adopted adults and birth family members, and support for first family members around issues relating to the adoption of a child or children, for example support around Letterbox exchange.…Read More
Photo of Lauren Carr

Lauren Carr

Practice Manager, North West & Birmingham. Lauren trained as a social worker in 2008 and has worked in adoption since 2016. Lauren has supported both children and adults affected by adoption, including adopted children, first parents and relatives, adoptive parents and adopted adults. Lauren joined PAC-UK in November 2019 as part of our North West team.…Read More
Photo of Yvette Collier

Yvette Collier

Business & Admin Manager. Yvette joined PAC-UK in 2014, initially as an Apprentice Team Administrator. After passing her BTEC National Diploma Level 2 & Level 3 in Business Administration Yvette was offered a permanent Team Administrator position, in 2017 was promoted to Operations Assistant and in 2021 was appointed Business & Admin Manager. Yvette manages our Leeds office building and admin team, supporting PAC-UK services in the North.…Read More
Photo of Ayshah Essat

Ayshah Essat

Advice Line Coordinator & Adult Services Counsellor. Ayshah is a qualified Social Worker, with a wealth of experience working with families impacted by all kinds of challenges. As a PAC-UK counsellor since 2021, she has developed her expertise towards understanding the intricacies of adoption & permanency. Ayshah is particularly passionate about delivering the advice line service, which touches the lives of the adoption and special guardianship communities across the UK (and sometimes further afield!) With a background in Social Anthropology and Systemic practice, Ayshah’s approach to support always aims to situate individuals within their wider networks and communities, as they decide how best to move forward in life.Read More
Photo of Kasia Kurylowicz

Kasia Kurylowicz

Practice Manager, London. Kasia joined PAC-UK in 2021 and is a qualified Social Worker. Based at our Head Office in London, Kasia manages the delivery of our national Child to Parent Violence programme. Kasia has many years of experience of working with children, young people and their families in a wide range of contexts, including statutory social work, therapeutic social work and independent practice.…Read More
Photo of Sharon Lake

Sharon Lake

Lead Intermediary & Intermediary Supervisor. Sharon joined our Private Intermediary Service in May 2023 as an Associate Intermediary. She has worked with adopted adults seeking birth relatives and offered support to birth families during the process of reunification. She has been the Lead Intermediary and Supervisor since April 2024. This role includes responsibilities within the FamilyConnect Project which aims to provide support, information and guidance to adults whose lives have been impacted by adoption.…Read More
Photo of Jacqui Dowling

Jacqui Dowling

North Adult Services Deputy Regional Manager. Jacqui has a social science academic background combined with fifteen years’ experience of working directly with young people and adults across both the private and charity sector. Working across Tyne & Wear and Northumberland for The Children’s Society on the SCARPA (Safeguarding Children at Risk Prevention and Action) project Jacqui worked with children and young people who go missing and are at risk of child sexual exploitation.…Read More

London & South Team

Photo of Patsy Bolton

Patsy Bolton

Adult Services Counsellor. Patsy works as a counsellor for PAC-UK. She completed the Adoption Counselling Expertise (ACE) course in 1998 and regularly undertakes trainings to increase her skill base. Patsy previously worked as a senior social worker for five years in Wandsworth’s post adoption service gaining experience with special guardians, adoptive parents, birth parents and adoptees; children and adults.…Read More
Photo of Rita Cleary

Rita Cleary

Birth Parent Support Worker. Rita Cleary is PAC-UK’s Birth Parent Support Worker. Within that role Rita provides specialist support for birth parents, during a drop-in service twice a month at PAC-UK. Rita also offers support to birth families where there is direct contact with the child. She has written a practice paper for PAC-UK which reflects on her work with birth mothers at PAC-UK.…Read More
Photo of Rose Wallace

Rose Wallace

Adult Services Counsellor. Rose’s role at PAC-UK is as a counsellor in the adult counselling service, providing counselling to adults affected by adoption or other permanent placement. These include adopted adults, care experienced adults, birth parents and other birth relatives, adoptive parents and special guardians. Rose has a particular interest in the impact of early trauma, separation and loss, identity issues and support around search and reunion.…Read More
Photo of Fiona Start

Fiona Start

Adult Services Counsellor. Fiona joined PAC-UK in 2013 and works at our Head Office in London and online. She qualified as a social worker in 1984 and is also a BACP accredited counsellor. She has worked throughout her career with children who are fostered, adopted or permanently placed with family members. Fiona worked for 10 years as an adoption social worker and manager, working with all stages of the adoption process.…Read More
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Veronique Faure

Child & Family Therapist. Veronique Faure studied and qualified in France as a Social Worker (HCPC Registered), and in the UK as an Integrative Arts Psychotherapist (UKCP Registered). She also obtained a Diploma in Child Psychotherapeutic Skills, and a Diploma in Clinical Supervision and Consultancy. She works privately with adults, children and adolescents, and as part of the Child and Family team at PAC-UK.…Read More
Photo of Joanna Parker

Joanna Parker

Child & Family Therapist. Joanna is an Integrative Arts Psychotherapist, MA UKCP registered who trained at the Institute of Arts in Therapy and Education. She has a Diploma in Clinical Supervision and is certified in Child Therapeutic Skills. Joanna has trained in DDP (Level One), Theraplay© (Level One), NVR (Level One) and EMDR (Level One & Level Two).…Read More
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Jeanine Heismann

Child & Family Therapist. Jeanine is an Art Psychotherapist, and an NVR-UK accredited Group Practitioner and Supervisor. Her background is in education and residential care. Jeanine completed her Undergraduate training as a Creative Expressive Group Facilitator in 2009 and went on to working in residential care with looked after children and young people. During her 9 years of residential work, she became interested in expanding the limited interventions available to staff for supporting the children process their relationships and their experiences.…Read More
Photo of Annie Sharpe

Annie Sharpe

Adult Services Counsellor. Annie has worked at PAC-UK since 2017 working with adoptive parents and special guardians in a variety of services. Annie is a qualified Family Therapist. She has worked in the local authority, voluntarily sector and CAMHS carrying out direct therapeutic work with children and families affected by trauma and abuse.Read More
Photo of Deborah Mayhew

Deborah Mayhew

Adult Services Counsellor. Deborah (Debs) is an integrative psychotherapeutic counsellor who prior to clinical training, worked for 14 years in Local Authority Child, Family, and Targeted Youth Support Services, including Adoption and Fostering, Youth Justice, and Young People's Homeless Support. Undertaking restorative youth justice and working with young people separated from their families, Debs managed the Child in Need and Early Help work in a large multi-disciplinary amalgamated Youth Support Services team.…Read More
Photo of Bethany Lambert

Bethany Lambert

Adult Services Counsellor. Bethany joined PAC-UK in 2021 as an Adult Counsellor, providing support to adults affected by adoption or other permanent placement. Bethany qualified as a social worker in 2015 following successful completion of a Postgraduate Masters in Social Work and is registered with Social Work England. After qualifying, she joined After Adoption, a Voluntary Adoption Agency in the Midlands.…Read More
Photo of Jin Hwang

Jin Hwang

Data and Business Support Administrator. Jin joined PAC-UK in 2023 and is based at our Family Action Head Office in London. Jin’s role includes administrative, data collection, data reporting and analysis, financial management and monitoring tasks, working closely with our National Operational Lead to manage these functions across all PAC-UK services and projects. Jin has a Bachelor of Science in Business Studies and sees his role at PAC-UK as a great opportunity for growth and personal development.Read More
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Monaliza Amanuel

Adult Services Counsellor. Monaliza joined PAC-UK in 2023 as an Adult Counsellor. Monaliza qualified as a Pedagogue in 2003 and worked over 20 years in a range of settings including with looked after children, refugees, asylum seekers and women survivors of domestic and sexual abuse. Monaliza worked holistically using pedagogical relationship-centred approaches with a continuing focus on mental well-being, and implementing positive changes, personal growth, and re-empowerment.…Read More

North West & Merseyside Team

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Paula McCann

Adoption Support Worker. Prior to joining PAC-UK, Paula worked at After Adoption for over 3 years supporting young people and adults affected by adoption offering first family support, access to records, intermediary services as well as coordinating the letterbox service. Paula spent 15 years with Action for Children conducting parenting assessments on behalf of local authorities for submission to court proceedings.…Read More
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Julie Wilson

Birth Parent Service Counsellor. Julie qualified as a Social Worker in 2002 from the University of Sheffield. Since then, Julie has worked in varied roles within local authorities and charities in England and Scotland including Youth Justice, Permanence, ChildLine, Early Help and Adoption Support. Julie has many years' experience supporting all parties involved in adoption including children and young people, first families, adopted adults and adoptive parents and credits her understanding of adoption to the individuals she has worked with as much as to formal training.…Read More
Photo of Jane Allen

Jane Allen

Birth Parent Service Counsellor. Jane joined PAC-UK in 2023 and has eighteen years of experience in post adoption services across Kent. Jane has covered most areas of post adoption support from working a duty line taking enquires to supporting with intermediary services and reunions. Her main role in Kent was supporting birth relatives through the adoption process, alongside holding a caseload of post adoption contact cases.…Read More
Photo of Samantha Sunners

Samantha Sunners

Birth Parent Service Counsellor. Samantha joined PAC-UK in 2023 and has worked predominantly as a counsellor with both adults and young people who have experienced significant trauma - in particular domestic abuse - within a variety of settings across schools and also online. Prior to becoming a Person-Centred Centred Counsellor in 2019, Samantha's career has always been embedded in working with children, young people and their families.…Read More

Private Intermediary Service

Photo of Carolyn Jones

Carolyn Jones

Associate Intermediary. Carolyn joined PAC-UK as an experienced intermediary in 2020. Many of her cases involve working with sibling and complex family relationships. She highly values diversity and the importance of understanding each service user’s individual hopes and needs. Carolyn also works on the PAC-UK FamilyConnect Advice Line. She is an experienced Psychotherapeutic Counsellor and member of BACP with a special interest in attachment, early separation, and adoption related issues.…Read More
Photo of Clare Spencer

Clare Spencer

Intermediary Supervisor and Associate Intermediary. Clare joined PAC-UK in 2020 as an Associate Intermediary, having previously worked as Intermediary at Norcap. In 2022, Clare took on an additional Intermediary Supervisor role at PAC-UK and - as well as continuing to deliver intermediary support - works closely with our Lead Intermediary & Intermediary Supervisor and our Intermediary Coordinator. …Read More
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Debbie Webb

Associate Intermediary. Debbie has worked as an intermediary for over 15 years, including working with Norcap and Adoption Services for Adults (ASFA) prior to joining PAC-UK. She has extensive experience of supporting adults on all sides of the adoption triangle and regularly supports people living overseas.Read More
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Jan Smaje

Associate Intermediary. Jan has been an intermediary for over 25 years. She also has knowledge of a few different languages which has been really helpful when working with reunions across countries!Read More
Photo of Joanna Howe

Joanna Howe

Associate Intermediary. Joanna has been working as an intermediary with PAC-UK since 2021. She has a special interest in adoption and passionate about the service and the importance of the work. Joanna also has experience working with the Donor Conceived (DC) community working as an Intermediary and counsellor for the DC and their donors and has recently been involved with and featured on the ITV documentary, Born from the Same Stranger, which documented the unique journeys of several donor conceived contributors discovering information about themselves and genetic relatives.…Read More
Photo of Kathy Wilshaw

Kathy Wilshaw

Researcher and Associate Intermediary. Kathy has worked in adoption for over 30 years, in both intermediary and research roles. She began as a volunteer with NORCAP, running the in-house search room and leading the team of researchers. She worked as a Helpline Adviser at Adoption UK and as a researcher and intermediary with Adoption Services for Adults.…Read More
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Lyndsey Marshall

Associate Intermediary. Having previously worked at PAC-UK in a senior leadership role, Lyndsey is delighted to be back at PAC-UK in this voluntary role. Lyndsey feels this role enables her to continue to contribute to the sector and the wider work of PAC-UK, supporting all parties affected by adoption and permanency.Read More
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Yasmin Hewison

Intermediary Coordinator and Associate Intermediary. Yasmin’s main role is to co-ordinate our Private Intermediary Service and she has been part of the team since May 2020, having previously worked with another Voluntary Adoption Support Agency, Adoption Services for Adults. She has a special interest in adoption and is passionate about the service and providing the best possible support to applicants.…Read More
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Jenny Brooks

Associate Intermediary. Jenny has an extensive professional background in psychology, and adult guidance and counselling, working for over 30 years in schools, post-16 and university education, pastoral care, training, and lifelong personal/emotional development. She is a member of the British Psychological Society and holds an M Ed (Lifelong Learning) and a Postgraduate Certificate in Integrative Psychotherapy.…Read More
Photo of Kathy Drake

Kathy Drake

Associate Intermediary. Kathy has a professional background in social work: for many years working as a children’s guardian and independent social worker. As well as her social work qualifications, she also has a Certificate in Counselling and has held specialised posts in fostering and adoption teams across London. The dynamic of adoption and the relationship between the parties involved has been a key area of interest throughout her career and Kathy is pleased that through her role at PAC-UK as an intermediary she will be working directly on these issues.Read More
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Monica Dallas

Associate Intermediary. Monica - who joined our Private Intermediary Service team in 2023 - has over 38 years experience as a registered Social Worker and Team Manager in children's services, mainly specialising in the areas of fostering and adoption. She has also attained a number of qualifications over the years to support her various roles, including systemic practice, counselling and further education teaching.…Read More

Yorkshire & Humber Team

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Laura O’Clee

Adult Services Counsellor. Laura has been involved in services for Children and Families since graduating in 2002, particularly with Looked after Children and Care-Leavers. She began working in adoption when she joined the organisation in 2012 and specialised in working with contemporary birth parents and with people affected by adoption who are in prison.…Read More
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Carol Fellowes

Adult Services Counsellor. Carol qualified as a social worker is 1989 and working extensively with children and families in a local authority setting, before specialising in adoption work. She has worked as a freelance social worker and lecturer for several years and in May 2016 began work as an adult services counsellor.Read More
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Gaiena Stead

Adoption Support Worker & Adopteens Project Worker. Gaiena joined PAC-UK as an Adopteens Project Worker in 2016. Gaiena has a 15 year background in youth work, working with looked after young people and also adopted young people and their families within a local authority post-adoption support team. Gaiena also has several years of experience supporting first families around adoption and contact and adopted adults who wish to access records and undertakes trace and intermediary work.…Read More
Photo of Charlene Campbell

Charlene Campbell

Child & Family Therapist. Charlene is a PTUK qualified Play Therapist and has a professional registration with BACP. Charlene has worked with children and young people for 20 years. Some of this time was spent helping primary aged children break down barriers to learning within an educational context. This consisted of delivering sessions to groups of young people to help tackle difficulties such as self-esteem, confidence, bullying and friendship.…Read More
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Gillian Cowling

Child & Family Therapist. Gillian is a HCPC and BAAT registered Art Psychotherapist. She qualified in 2011 and has since worked with adults, children and adolescents in a variety of contexts. Gillian has experience of working with looked after children and adolescents prior to working for PAC-UK, and worked with looked after children and adolescents in a therapeutic setting before qualifying as a therapist.…Read More
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Selina Conway

Adoption Support Worker. Selina qualified as a Social Worker in 2012 and has since worked primarily within services that support children and families. Selina has also worked within safeguarding services, and has worked supporting children who were cared for by the Local Authority Children’s Services. As an Adoption Support Social Worker Selina gained further experience of working with children that required therapeutic care approaches and post adoption support.…Read More
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Jarrod Fontaine

Adoption Support Worker. Jarrod qualified as a Person Centred Counsellor in 2003 and is registered with the BACP. Prior to joining PAC-UK in 2021, Jarrod worked for After Adoption for 16 years providing a full range of post adoption services including counselling, access to records, letterbox and search and intermediary services through to reunion for adopted adults and birth relatives.…Read More
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Lisa Cannon

Adoption Support Worker. Lisa joined PAC-UK in January 2022 and is part of our Adult Services Team delivering services in the North East. She qualified with a counselling diploma in 2013 and is trained in Cognitive Behavioural Therapy. Lisa a registered member of BACP and is currently in the process of completing her BACP accreditation.…Read More
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Victoria Myers

Adopteens Project Worker. Victoria graduated with a BA (Hons) Health & Social Care in 2020 and has a keen interest in post-adoption support work following her own adoption and reunion experiences. Her dissertation ‘An exploration of adult adoptee experiences of adoption through implementation of a storytelling approach’ was published through Bishop Grosseteste University’s journal, ‘Solertia’, and has catapulted her desire to further explore the means by which voices in adoption can influence service and policy change.Read More
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Charity Telfer

Child & Family Therapist. Charity is a qualified person-centred counsellor, having undertaken extensive counselling studies, including a Post Graduate Diploma and is registered with BACP. She has additional training in, and experience delivering, non-directive play therapy utilising an array of creative resources and is deeply invested in practising in a trauma informed way. Charity has worked with young people (age 3-21) and their families/carers on behalf of charities and as part of a community Child & Adolescent Mental Health Service (CAMHS) team and a CAMHS team working within a secure children’s home.…Read More
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Gemma Mbega

Adoption Support Worker. Gemma qualified as a social worker in 2002 with a Diploma in Social Work and a BA (Hons) in Applied Social Studies. Since this time she has worked in a variety of settings statutory, voluntary, independent and charities throughout Yorkshire. This work has always involved children and families, in particular in adoption and fostering settings.…Read More